Terms and Conditions

Warehouse | Cold Storage | Logistics Services — Governed by Indian Law

Last updated: June 15, 2026

1. Acceptance of Terms

By accessing or using the website www.truevaluespaces.com (the "Website") operated by True Value Spaces ("Company", "we", "our", or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use this Website.

These Terms apply to all visitors, users, prospective clients, vendors, and partners who access or use the Website.

We reserve the right to update or revise these Terms at any time without prior notice. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.

2. About Our Services

True Value Spaces provides the following services:

  • Warehousing and storage solutions
  • Cold storage and temperature-controlled facilities
  • Inventory management and fulfilment support
  • Supply chain consulting and related ancillary services

The Website serves as an informational platform. Detailed service terms, pricing, and obligations are governed by separate written agreements between the Company and its clients. Nothing on this Website constitutes a binding service agreement.

3. Use of the Website

3.1 Permitted Use

You may use this Website solely for lawful purposes and in accordance with these Terms. You agree to use the Website only to:

  • Obtain information about our warehousing and cold storage facilities.
  • Submit inquiries through our contact forms for legitimate business purposes.
  • Access resources and content published by us for informational purposes.

3.2 Prohibited Use

You must not use the Website to:

  • Violate any applicable local, national, or international law or regulation
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Knowingly introduce viruses, malware, or any other harmful material
  • Attempt to gain unauthorised access to any part of the Website or its servers
  • Scrape, crawl, or systematically extract data from the Website without our written consent
  • Impersonate any person or entity or misrepresent your affiliation
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website

4. Contact Forms & Inquiries

Our Website provides contact forms to allow you to submit service inquiries. By submitting a contact form, you confirm that:

  • The information you provide is accurate, complete, and not misleading
  • You are authorised to submit such inquiry on behalf of yourself or your organisation
  • You consent to being contacted by our team via the details provided

Submission of a contact form does not constitute a binding contract, service agreement, or commitment by either party. All service engagements are formalised through separate written agreements.

We reserve the right to decline or not respond to any inquiry at our sole discretion.

5. Intellectual Property

All content on this Website — including but not limited to text, images, graphics, logos, icons, design layouts, and service descriptions — is the exclusive property of True Value Spaces or its licensors and is protected under applicable Indian intellectual property laws, including the Copyright Act, 1957 and the Trade Marks Act, 1999.

You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this Website without our prior written permission.

Unauthorised use of our intellectual property may result in legal action.

6. Disclaimer of Warranties

The Website and its content are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied.

We do not warrant that:

  • The Website will be uninterrupted, error-free, or free of viruses or other harmful components
  • The information on the Website is accurate, complete, current, or reliable
  • The Website will meet your specific requirements or expectations

To the fullest extent permitted by applicable law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

To the maximum extent permitted under Indian law, True Value Spaces, its directors, employees, and agents shall not be liable for any:

  • Direct, indirect, incidental, or consequential loss or damage
  • Loss of data, revenue, profit, or business opportunity
  • Damages arising from your use of or inability to use the Website
  • Errors, interruptions, or omissions in the Website content

This limitation applies regardless of the form of action — whether in contract, tort, negligence, or otherwise — even if we have been advised of the possibility of such damages.

Our total liability in any matter arising out of or related to these Terms shall not exceed INR 5,000 (Indian Rupees Five Thousand only).

8. Third-Party Links & Content

Our Website may contain links to third-party websites, partner portals, or external resources. These links are provided for convenience only.

We do not endorse, control, or accept responsibility for the content, privacy practices, or terms of any third-party website. Accessing third-party websites is entirely at your own risk.

9. Specific Terms for Warehouse & Cold Storage Inquiries

Enquiries submitted through this Website relating to warehouse space, cold storage slots, or logistics contracts are preliminary in nature. The following terms apply:

  • Availability of warehouse or cold storage space is subject to confirmation at the time of formalising a contract
  • Pricing, capacity, temperature specifications, and handling conditions are determined on a case-by-case basis in formal agreements
  • The Company shall not be held responsible for any losses arising from reliance on informal communications or Website content prior to a signed agreement
  • Temperature-sensitive goods, hazardous materials, or regulated commodities may be subject to additional compliance requirements under applicable laws (e.g., Food Safety and Standards Act, 2006; Legal Metrology Act, 2009)
  • Logistics and transportation services are subject to applicable regulations under the Motor Vehicles Act, 1988 and Carriage by Road Act, 2007

10. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data collection and processing practices.

By using this Website, you consent to the processing of your data as described in our Privacy Policy.

11. Indemnification

You agree to indemnify, defend, and hold harmless True Value Spaces and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of or access to the Website
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property or privacy rights
  • Any false or misleading information submitted through the Website

12. Force Majeure

The Company shall not be liable for any delay, failure, or interruption in services or Website availability resulting from causes beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, floods, or earthquakes
  • Government actions, regulations, or orders
  • Internet or telecommunications infrastructure failures
  • Labour disputes, pandemics, or civil disturbances
  • Power outages or third-party service provider failures

13. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from these Terms without affecting the validity or enforceability of the remaining provisions.

14. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and the Company with respect to your use of the Website and supersede all prior or contemporaneous communications, representations, or agreements.

15. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of India, including but not limited to the Indian Contract Act, 1872, the Information Technology Act, 2000, and other applicable statutes.

Any disputes arising out of or in connection with these Terms shall first be attempted to be resolved through amicable negotiation. If unresolved within 30 days, disputes shall be subject to the exclusive jurisdiction of the courts at Nagpur, India.

Alternatively, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, as mutually agreed by the parties.

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.